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I got the lockout today - am due to fly soon for a work trip. First one with Qantas for some time and went to login to check the corporate travel agent had included my frequent flyer number .. Called the contact centre and they couldn't access my account either and had to escalate the issue.

I switched to Virgin post the Qantas shutdown of 2011, where I was in Boston due to come home. I've taken a handful of Qantas and Jetstar flights since then but maintained Plat for many years and I am now Gold status with VFF. Each time I have flown with Qantas, admittedly as a bronze QFF, I've...

I thought I'd write an update after travelling on QR under the partnership SYD-DOH-LHR and LGW-DOH-SYD as a Velocity Gold. My flights were booked the day after the partnership was announced through my work travel agent and were booked as VA codeshare flights with my VFF number added to the...

I can confirm no lounge access in Syd flying SYD to DOH for VFF Gold. At checkin I was told the partnership was new and they were still finalising lounge access for Sydney and I could try at the Air New Zealand lounge but she didn’t think it would work. Turned away at Air New Zealand lounge.

Ok - I was just able to login to the Qatar website. My travel agent (its a work trip) provided an itinerary with PNR which works on VA website. The PNR doesn't work at all on the QR website. However, there is also a ticket number on the itinerary which works on QR website as an eTicket number...

I'm trying to work out exactly this at the moment. I can see my flight in Velocity app as an upcoming trip but attempting to manage seats says "Action not allowed" with a message to try on partner website.

Thanks for all the suggestions. Unfortunately, the SQ route from BLR->SIN->SFO didn't work out as it went against our corporate policy (much more expensive than other options at the time). I didn't find any connecting EY flights that were feasible. I am now ticketed on SQ for SYD->SIN and...

Hi AFF, I am looking at a work trip in January - I am Velocity Silver, so looking to maximise points & status credits on the trip to get an upgrade to gold: SYD->BLR (via SQ) BLR->SFO (Jet Airways to AMS and KLM from AMS to SFO) SFO->SYD (DL) The BLR-> SFO leg I have found a combination of Jet...

Hi, My membership has unfortunately been on a downward trend from Platinum 2 years ago, to gold last year. I have simply not had to travel as much for work. My review date is in about 2 weeks and I will have made about 230 status credits worth of flights putting me on a trajectory towards...

Thanks Lizzi and Serfty - much appreciated!

Hello, I have just re-qualified for Velocity Platinum and will be travelling on VA1/VA2 in October. I will be heading straight into a business meeting after my connecting flight from LAX. I note the Delta Skyclub lists it has showers - is there typically a wait for the showers at the Delta...

Hi, I am Platinum on Velocity and am travelling with my family to Honolulu with Hawaiian. Does anyone know if Hawaiian offer priority check-in and boarding for Velocity Platinums? Thanks!