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Agreed the loud mobile calls are quite exasperating but I have rarely used any lounge since the FIFO boom because a lounge was no longer a quiet haven, it was more like a shopping mall during school holidays. Lounges were stacked with orange and yellow vested FIFO people obviously dressed to...

The local bakery/coffee shop in the small town where I live charge a 50 cent fee for card transactions on purchases of less than $5.50, so purchases greater than this amount absorb the bank transaction fee. The store owner is not earning revenue from the actual transaction but merely passing on...

My apologies, instant panic set in when I read the first couple of lines but not the full story. But it can't be far away now. Thanks 777.

This will be a hot one. QF and VA have been given approval to allow pax to use mobile phones in flight, so you're going to have to put up with the same cough you hear on the tram, train or bus everyday - "um, yer well we just took off, so I'll be there in about, er, tonight. What are you doing...

Absolutely. There has to be a standard set and maintained although it's just possible that some of the great unwashed have more points and status than us traditionalists can imagine. While Bryan Gray opened the skies for everyone with Compass, those unwashed swarmed aboard his 717's ready to be...

You know it's "just a bit big" and you have gotten away many times. As you're cramming your bag in overhead have you noticed the glares and stares from those of us who have the common sense to either check the thing in and pay for the excess or just get a smaller bag? Probably not. I have seen...

Hertz has always started the booking from the time you collect your vehicle. The time you enter on the booking form is to enable the staff to get the car from storage and prepare it. I've rented from many airports around the country and Hertz have always been the easiest and most professional to...

Re: Guilty until Proven Innocent: The customer is always wrong when Jetstar cancel fl The text message simply said, “Please call reservations for recovery options”. Recovery options? Did the plane need medical attention? Or would I need recovery after this! You are lucky to have received a...

Well after years of reading AFF I've actually joined! I thought I always had been a member but now I can actively participate in the great discussions. I'll be hammering the pathetic call centre service of one particular carrier until they improve and giving some nice beers to the good guys...