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I'm never travelling again without my Airtags. I could see that my bags were not loaded by Iberia in Rome. On the layover in Madrid, I spoke to lounge staff who could see from their own system that the bags hadn't been scanned but said there was nothing they could do as the process is to get...

Meant to add, one of the positives was that when we eventually went through the second security and passport check, we were given new Qantas boarding passes and were informed that our luggage had also been loaded. I already knew thanks to my Airtags (will never travel again without them) but...

We arrived at the transfer desk just before 9am, told Qantas staff don't get there until around 4pm, so too bad for us. A little while later I spoke to another staff member on the transfer desk and although given the same info, he said all he could do was contact Qantas and ask them to send...

I had wanted to but partner didn't. If I had known, I'd have got the visa. When planning the trip, I considered staying a couple of nights. A well travelled friend advised against Delhi. Said his wife felt unsafe even though she was with her hubby. So, the decision was made and I didn't...

I have arrived in Delhi this morning. All booked through Qantas on one ticket. Luggage straight through and have my onward boarding pass. Have been told at international transfer that I have to wait for Qantas staff to come to check my paperwork to allow me to proceed. Qantas staff don’t arrive...

Thank you for explaining that. Its interesting because in my case, being a domestic flight MEL - ADL, I was told there were no award flights in any class that day or the next (and so I was cancelled) even though there were many flights available for purchase and I was willing to be very...

sorry, I'm just confused and want to have the correct info if I need to contact Qantas again re any awards flights.

So the Flight Hacks article is incorrect?

I had a reward flight Mel to Adl departing at 8.45am. I woke up at 4.45am to several messages on my phone stating the flight had been cancelled and they were trying to find another flight. Then, that I was now booked on...11am flight then 8.15am. I checked the Qantas app to find that I could...

Yes, I thought they could just trace them too. There was a lot of time spent talking to Apple to get it sorted because the box hadn't gone missing or obviously been tampered with.

I decided to order a pack of 4 Airtags directly from Apple as I wanted them engraved. I was at home the day the brown, cardboard box was delivered. I signed for the package which I took inside and opened immediately. The box was a real pain to open as it had been very heavily sellotaped but...

That's not the legal advice I was given. I was told they CAN (under Common Law) but its very difficult and costly for them. So, the gamble for me is, will they do it? And they may.

"It could be the lengthy layover...." It was. There's no "could be" about it. Finland is in the EU, yes, but for whatever legal reason, that neither you nor I am familiar with, Finnair didn't need to abide by the same judgement that applied to all the other Europeans. Nicnet may be better...

I tried ALL of that. All boarding passes issued in AMS. The Finnair check in agent was reluctant to do it and said it couldn't be done but Qantas in Australia (had a great check in agent) did it all no problem on the outbound journey. So, I pushed the interline, from memory. It comes down to...

I understand Finland is part of the EU and therefore covered by EU261 but because we were in Helsinki for over 12 hours or overnight (I can't remember which) then Finnair was able to use the Finnish court system and not the EU. Our tickets were Bangkok to Amsterdam return but some of these...

From memory, not all flights have to overnight in Helsinki. We did and that then meant technically, we were under Finnish rule. If we hadn't stopped for that long, then our original departure, which in our case was Amsterdam, would come under EU law and not Finnish. And Finnair would have to...

At the start, I asked both KPF and the Australian lawyer I spoke to, if there was a difference between Finnair chasing me for a debt or "costs order" or enforcing a judgement. I was told they can enforce the judgement and therefore the costs. They have won their case and the right, in...

3. Common Law Enforcement If parties cannot register the judgment under the FJA, and a bilateral treaty does not apply to the particular country, the judgment may be enforced under the common law. Enforcing a foreign judgment under common law commences in the same way as any other court...

I thought the point of the EU compensation was to deter airlines from treating passengers poorly and having all sorts of foreseeable delays. There's many incidences where airlines have messed passengers around not because of weather or genuinely unforeseeable reasons but because its not...

Yes, the lawyer said it was very difficult and expensive however, legally they can enforce it. If they have won in Finland, they have won their case. I cannot afford another $14k should they decide to go ahead. Finnair told me they would definitely go ahead that it was "my decision to...