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Qualified for platinum first time 24.12.2021 with 1,020 status credits, but not credited until 27.12.2021 - I assume due to Christmas break. Coincidentally we flew home on 27.12.2021 and earned 40 more status credits. This whole requalification year these 40 status points have counted toward...

Apologies if this has been covered before. My 122K HH points don’t appear to get me too much in the way of a decent room. The ‘Pay with Points’ rate is a fair bit higher than the cheapest advance purchase rate, making it almost uneconimical to use the points for a room. Besides, there are so...

Not sure if this has been covered before, however when travelling Trans Tasman in J, BNE to CHC the mileage is 1,553 miles. Normal points are doubled for a business fare = 3,106 points. I would have thought the 75% gold status loading was calculated on the 3,106 miles giving a total of 5,345...

Hi, we will be a party of four travelling BNE to CNS. One has gold status so can guest me into the lounge. If I use points from my Velocity account to buy 2 lounge passes can I give these to the other two pax, or will these passes only be available for my own use.