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I managed to scrap enough Velocity points for 2 pax return to Munich on Etihad. Flights are VA coded. As this is the first time I get to experience a J product, I'm contemplating the option of upgrading the return leg from AUH to SYD to F. Has anyone done this before and what is the best way...

So, does Velocity charge per segment or route, or is route dependent? I was looking at an Air Berlin flight from Budapest to Zurich, which is via Berlin, and I've been quoted 20000 points plus taxes for a 500 mile trip. Shouldn't it be 10000 plus taxes? I've a couple of trips within Europe to...

Not really an option but ... Boston - Sydney is available to book online and it will be all one PNR. If you're up for a bit of train trip to Boston. It looks like only some Virgin America flights are available to book online.

I tried that too... I wanted to pay for MEL to BNE and points for BNE to SIN. I had two international staff members tell me this wasn't possible. I then spoke to the domestic call centre in Aus and they said it is possible and transferred me to the international team and told them to do it. I...

I also booked a flight using the "International Rewards Team" and had the same issue. I booked Mel to Singapore via Brisbane on VA / EY. I had to book VA MEL - BNE on one PNR and the EY Brisbane to Singapore leg on another. I have to collect bags in Brisbane Domestic, take them across to...

I've just spent two hours and three phone calls trying to book a one way flight from Singapore to Melbourne via Brisbane on EY and VA. On the last phone call we got to the point of booking the flight and taking credit card details, when I was put on hold and 5 minutes later told the Business...

Fly VA metal to Abu Dhabi from Sydney. You will need a flexi economy to upgrade to business. AUH to LHR will then be in economy. I'm sure other FF's might have experience upgrading Etihad. It's 90,000 points to upgrade the SYD to AUH return.

I have an international booking that I can view using the reservation number, but I get this error when I try to view it using my Velocity Login or through My Bookings: Cannot Retrieve your booking. Please check that the information is correct. Is this the same message others are seeing?

They are appearing ok for me if I select an Australian port as origin both within Velocity and on the modify screens. Had a couple of issues earlier today, but now looks ok. Edit: To clarify, I can see Geneva and Brussels, but not Amsterdam or Milan

Quick question, which I'm not sure if it belongs in this thread or not, but... How long do Virgin have to cancel a booking that is a too good to be true deal? Do they do it quickly, ie within a week, or can they do it at any time. I booked an awesome flight a month ago, and want to start...

Thanks for the responses. I have used fly ahead a couple of times, and agree it is awesome. Especially when you just want to get home :) I've got a couple of trips coming up and choose the seats with call centre, but it turned into a bit of drama, so I was wondering whether i should check in...

A quick question, which I am sure has been answered before, but my trawling didn't manage to find anything. I've got a couple of flights coming up that I want to use fly ahead for. Can I still request fly ahead if I've already checked in? Thanks for the postings btw. So much information here...

The T&C's actually state: The following forms of payment will only be accepted when using the offer: Virgin Flyer Credit Card;Virgin High Flyer Credit Card and Virgin Australia Group AUD Gift Vouchers. There is a 2% charge for buying voucher, but saves $61.60 in unnecessary CC charges.

Just booked (or still trying to) a flight from OOL - MEL using the 241 in J. Got a quote last night, but needed to confirm dates. Rang back this morning and the price had gone up $120, but the flight prices on the Virgin Website hadn't changed, still 8 J seats available. So i rang back and got...

Trying to view existing bookings. I think i might just take it easy Can't post picture, but the error message I get is: Oops, fatal server error. Contact administrator please or just take it easy.

The headphones supplied by Virgin are cough and and def not NC. I got some Samsung headphones with my Galaxy 7.7 and they are awesome on the plane, although even they struggle in the middle section of the plane. No issues in Business or the first couple of rows. I recently flew Adl - Mel and was...

I flew Mel - HKT in Premium Economy last year (MEL - Per in J). Bad experience PER - HKT, but that was only due to the fact Premium economy followed a business flight. There was only 2 of us in Premium Economy both flights, so that was a blessing. I am booked to do SYD - HKT and then HKT - MEL...