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Hey all, I'm looking for advice (also kind of want a rant haha) on how to proceed following the QF Contact Centre stuffing up a change to a J award booking. Apologies to those who don't like dot points - I find it the easiest way to structure my thoughts. In May I made a J award booking...

Hi there - I want to travel HEL-HBA in early January on points (in J if that matters). Unsurprisingly, when I try and book it as a single one-way flight there are no results. However, I've been playing around with the multi-city booking tool and can find award space flying HEL-NRT-MEL-HBA with...

Just got home from a trip to discover Le Club has sent me a new look platinum card as well as a Moleskine notebook - a surprise gift and a nice touch I think!

Hi All In August I have a MEL-CHC return booking (VA metal both directions) on an Go Plus fare, I have since upgraded both legs to J using points.The flights are to meet the beginning and end of a ski tour I'm doing, but it now turns out my tour will finish in Queenstown instead of...