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I'm trying to use points to upgrade a flight this evening and nobody at the airport seemed to know how to do it. They told me to call a number and the lovely lady at the call center said the offices are shut over the weekend and it can't be done. Is this for real? No upgrades outside of 9-5...

Hi all, I've booked tickets to LA leaving next weekend to visit my girlfriend and thought I'd apply for a b1/b2 so I could stay for longer than 3 months. Well it turns out they don't like it when you don't have a job and have a US girlfriend and I've been denied a visa. They said it was because...