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It can also happen if that person checked in at exactly the same time as you - either by check in staff or by kiosk. It's just a bit of a system glitch from what I understand.

And that is probably how they get around the OHS ruling, by providing a break and a bed. (as long as you get it of course!)

I love using my staff travel, but agree that you need to plan and just be patient. I have family that live interstate, so the benefit for me is worth a considerable amount (being able to jump on a plane at sort notice, especially in times of need!) Like I said, you need to be patient though as...