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Thanks for the tips guys. Bit of a bummer about the arrivals lounge in LHR....has anyone had any luck with some nice lounge staff letting them in? Would definitely be nice to have a quick shower, brekky and sort out transport etc after an overnight flight (we will have been on the go for over...

Hello fellow AFFF members.:cool: My wife and I are about to head off for a few months on a RTW trip (Lone4 fare). I recently made it to Platinum so I was hoping to get some quick tips before we head off (so we can both enjoy all of the WP benefits of course!):D Our trip looks like this...

I'd definitely call them to confirm which program you are signed up to...I thought initially that the reason I was getting the error message was because they had stuffed my rewards program up or were fixing the points issue, but it appears to be an IT related problem rather than isolated to one...

Hi Yes, Citibank are having issues with rewards program section for the online banking site....it has been out of action for the past week (i've checked everyday and get the same message as you'. A customer service rep and supervisor i spoke to said they were alerting their IT department as...

Hi After an application process that was beyond farcical, I finally received my Citibank platinum visa and signed up for the QFF rewards. Once I'd confirmed the relevant QFF details had appeared on the internet banking site in the 'rewards section', I made several purchases. No points have...

Hi Macrop... I've recently joined the ranks of WP :D and noticed the same issue for every flight i'd taken over a three week period (all of which had all been booked whilst on a lower QFF status). A helpful staff member in QC was able to delete my QFF number and re-enter it into the booking...