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Thanks for that - am still trying to find my way around this site...Interestingly, when I raised the possibility of FFPs they simply said that they could not compensate me with FFPs because I am with QF and not CX - I would have thought that it would be easy for all One World carriers to award...

Hi all, In December I flew Business Class return to Taipei via HK on Cathay. On the HK-SYD leg of the trip I found myself in a Business Class seat with no operational entertainment system. The airline knew about the defect and told me that they were trying to get it fixed before take off...