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No, my previous trip commenced June, this one ends April - so I'm not a good crash test dummy for that. I am operating on the assumption that I take the free change and if I'm still unable to take these flights next year for operational reasons, I'll have the argument at that point - but...

HI guys - not sure if you'll find this helpful, but I've managed to move my itinerary from Jun/Jul 2020 to Mar/Apr 2021 via Twitter. Was a joy not having to talk to the call centre. Snagged: MEL-HKG-DOH-JNB-DOH-AMM-JFK-NRT-MEL (business), came in 180KM under the distance limit. They even...

Hi guys Just reporting back after the TORRID experience i've had with QF this last week trying to get some kind of booking in prior to September... After the website kept breaking on me I tried getting them to help me via phone, text and facebook and absolutely none of them understood the rules...

AHAHAA this made me laugh. Good on you. I'm dealing with them primarily on FB because I don't have a lot of time to call. I get passed around from shift to shift and it seems I finally got handed to someone with capacity for some independent thought. She tells me they are "looking into the...

Thanks Jacques - this is nuts. I feel like i've stepped into a low-rent version of 1984. I'll try it with a flight different to the Iberia one and report back... I just can't get my head around how bad a system this is. It's taken years to save these points up and I feel like a chronic beggar.

HI mate - no sadly; it breaks the engine (error code 3501) and the last leg on MAS isn't appearing on the website at all - they found that one for me. Can you see why they would say what they're saying? It just makes no sense to me on this type of redemption. Cheers

Hi friends - I'm in a stoush with QFF and have reached my wit's end. Can I please test my itinerary with you? The itinerary is: ADL-HKG CX172 (stopover) HKG-JFK CX846 (surface to MIA) MIA-MVO AA989 (stopover) MVO-BUD (via MAD) IB6012, IB3290 (surface to Doha) DOH-KUL QR844 (stopover) KUL-ADL...