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Thank you to everyone that has posted, makes me feel a lot better about it (I am admittedly paranoid when it comes to the Internet, credit cards, and money ;)). Well, that's a nice unexpected bonus to fund the next holiday! Cheers, A1

Hello, My GF and I were in Amsterdam last October when the Qantas fleet was grounded as a result we had to find alternate means of getting home to Australia. We subsequently received a refund for our replacement flights, free AU/NZ flight and First class lounge pass and Epiqure membership (a...

We had a rather complex situation that required refunding for replacement flights. We had made a couple of calls and were also thinking of contacting them again but I'm happy to say that I received a call from Qantas this morning about the refunds. They too mentioned ten business days, and...

Qantas to drop SF route Qantas to drop direct flights to San Francisco instead preferring Dallas. As this is my first post, I'm unable to include a link but this is running in both the SMH and the Australian as of around one hour ago.