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...anyone under the Bupa group, I think. Staff get a larger discount. Managed to book some flights with discounted fares. (After hassling BA that their website was broken)

Hi, I've tried to walk through the process of getting the 10% discount. It seems to apply some sort of discount when selecting flights, but when you get through to payment the discount disappears and it ends up giving you the general public price! :( To answer your question, when trying to...