In an earlier post it was noted that altea, the system used by QF will not allow pax to be checked in without excess being paid if the pax is over. Only supervisors (red ties) are able to authorize any over ride of the system.
In regards to no recline on seats on the newer JQ aircraft, i have been told that these aircraft over time will revert to reclining seats due to public and staff complaining. The cost of changing the seats back to a recline type had quite a big price tag, and was joked that someone has made a...
Generally at the airport JQ will fill emergency exit rows 12 &13 at no cost if their isn't enough able bodied pax already sitting in them, as there is a requirement of at least 2 pax per row.
Glad your experience has been good so far :lol:
Hi everyone
I have been lurking on this site for a long time and thought it was time to join up!
I ve been working in the industry for 5 years and currently working for a major aussie carrier as ground staff.
I look forward to being part of the group.
ash :)
Happy flying.