Search results

True - I've resolved my conversation with them. What they meant their T&Cs to say is "after earning 500 additional status credits beyond the 800 status credits required for requalification", but that wasn't what they wrote in their T&Cs. It did seem too good to be true (and I agree it would...

I am currently on hold with the Velocity Platinum contact centre while they talk amongst themselves - they are insisting that the qualification for nominating a Companion Gold membership is requalification PLUS 500 additional status credits (so 1300 status credits from qualification as a...

Thanks...just found the other threads. Am quite pissed off now - I was told by the platinum desk only a few weeks ago that it was hitting the rolling 1500, not an EXTRA 1500. Velocity's "teething troubles" are back!

I had the same question a few weeks back - did I have to earn another 1500 status credits AFTER earning platinum to get my other half a gold membership, or just push on past the 1000 threshold and hit the 1500 mark (ie only have to earn 500 more once I earn platinum). When i rang the platinum...

Status credits NOT earned on sector basis A word of caution to anyone contemplating a status run on virgin - status credits are NOT credited on a sector by sector basis, but on an origin-destination basis. I have had three phone calls with the contact centre to try and get status credits sorted...