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Great and thorough article, and I love the analysis. Sorry but Qantas and Etihad long haul economy is too uncomfortable. The food, smiling attendants and TV of Qantas don't compensate for the seat. JAL and Singapore just get it all done properly. Seat, entertainment (especially SQ), food and...

My wife took return economy flights on Etihad from Melbourne in September/October last year (so 4 legs, 4 different flights and has sworn (actually in multiple ways) that she will never fly with them ever again. I understand that parts of her experience which I won't detail here were unique to...

I wish that Qantas could have two stages of FF points acquisition so that those of us that are truly frequent flyers can get access to what a previous member described as the holy Grail awards: International business/1st seats. Even allowing for the lack of availability over the last 18 post...

You know how long this will last in the business and first lounges? Until the first American reports back to AA, Japanese person reports back to JAL and first HK citizen reports back to Cathay. Australians might be complacent, Europeans might suck it up but to people used to real service in real...

Switching laptops to an SSD drive instead of the old HD makes my laptop light up in seconds. I never thought about it until now but several security checks have gone much quicker than usual because of this.

Sorry to say but it isn't possible toa void belt removal at certain airports. Munich is mostly the case, but every single airport in the USA, Mexico and Canada made me remove my belt without discussion.

I am flabbergasted that there were no other flights you could be transferred to, QF has several flights to Australia, and there is always JAL (even via SIN) and Cathay and Malaysian - ALL One World carriers. Surely it would be cheaper for QF to transfer than offer their paltry refund?

it is such a complicated and yet simple issue. I used to be Platinum but the cost of flying business compared with real other carriers (I don't count the Middle East airlines as play fair competition) such as JAL is so much lower and with vastly superior business class seats. I try and stay One...

I don't know if the French government will "really" let them go bankrupt - but they should. We have had several bad experiences with Air France going back several years and always - always - staff related. Strikes, walkouts, "oops, it is snowing, we're off, good luck". Qantas had it easier...

Re: Flying home to Melb from Colombo all in J on Ek and still jet lagged and shat... I have had to fly to the USA and EU for business several times a year for the last 10 years and tried most of the good ideas recommended here (daylight, walking, food options etc) and it was always hard. Then a...

I have had to give up chasing points. If they were awarded purely for frequent travel there would not be so many issues trying to use them nor would they be so expensive. Of course I completely get that a) people are very much entitled to earn them any way that Qantas offers them and b) that...

Thank you, I would also like to know why. Before I switched from UA to SQ last year I used up the last of my points. I got a J Class seat to Paris and back for my wife from Melbourne, 4 months notice, in January and total taxes and charges $200. At the same time I tried to use my JAL and QF...

Sorry to disagree. It's sort of like buying a car advertised with a sun roof and then finding out it only works at certain times - such as when it is raining. Paul is new to the site and brings with him the assumptions that one makes reading the FF program highlights. He believes Qantas is okay...

You are flat out wrong. I fly much less with QF than I used to, I use other airlines more than I used to (Star Alliance, JAL). I can imagine reading a lot of complaints when the lounges really are excellent and the planes are getting better and the staff are good, but because I fly...

Well said! But please don't blame one idiot, it takes a well coached team to achieve great results. I knew the writing was on the wall several years ago when management convinced the workers to take pay cuts and then in the SAME financial year gave themselves pay rises for the money they saved...

Thank you very much for clarifying this, the original post caught me by surprise as well!

I have several comments about the FF program which I will write about later but the taxes are out control. I also had 1k status with United and had to send my wife to Europe earlier this year. I could use the United points or One World with either QF or JAL. United's taxes and charges from...

Nothing to do with liquids, duty free but back to the original post. I flew J class two weeks ago from HK to Melbourne departing from gate 61. Every compartment of my briefcase was examined carefully. It was the same with everyone boarding. They were not searching for liquids in the documents...

This may have changed recently because my pharmacist now offers the 5mg version over the counter. Perhaps it is not proper strength? BTW, you can buy Melatonin cheaply in most countries, not just the USA. I need to find out what my (Melbourne) guy is now selling!

Hey Cove, I know that feeling. I also cannot resist the champagne and red wine. And port. Oh dear. But I swear that taking Melatonin properly (you only need it for a few nights at most), along with plenty of water, movies at the beginning of the flight, setting your watch/clocks/phone to the...