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Hi all, Having some frustration with a retrospective claim for original routing credits following a significantly disrupted journey involving a cancelled QF international flight and re-routing on another (budget) carrier. After multiple phone calls and half a dozen emails to customer care over...

Kind members of AFF, I look to you for guidance. I've just been (unexpectedly) given some golf clubs that are far better quality than the dusty old set in my garage. I am flying out of Canberra early tomorrow morning so don't have the time to find a travel bag. I haven't flown with clubs...

Hi all, I am having an unexpected issue with redeeming some vouchers I purchased tonight. Whenever I try and redeem the voucher, instead of the typical redemption process with selecting flights I instead have a dummy itinerary for QF9090. I bought a voucher only a couple of weeks ago which I...

Hi all, I am assuming that I am unable to upgrade an O class fare to business, but I have plenty of points to spend so thought I'd ask the question :) Can anyone advise if there is a way to upgrade this fare on QF128, travelling in 3 weeks? The better half has not experienced int J before so...

Hi all, I hope that someone can help with my query :) I am staying at Sofitel Brisbane for the first time soon. I understand this property is privately owned - does this mean there aren't any entitlements for a Platinum A-Club member? Thanks in advance

Hi, I was hoping to redeem a voucher for travel to Brisbane in June, however when I try to book with my voucher I am quoted $139, despite the current sale fare being $109 for the same flights, each way. Is this a known issue? Is it worth calling QFF to ask?