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You can...no need to start in AU.

Deval is an understatement! I've held this card for so long...the only one I don't churn...and now it will get the flick.

I think its normal across airlines that ticket validity starts from the issue date.

They are from BEG-DOH.

Your only option is to turn up at the front desk and state your case. If you're lucky they'll have some quick reference they can look up for QR lounge access.

...imagine if the Velocity app had done that...I feel like someone would've had A LOT to say!

Yup, this is what you're describing. https://milelion.com/2023/12/11/singapore-airlines-website-now-supports-fqtv-fqts-splitting/

You've probably created a bit of a tangled web by doing all this account admin on the same day...no doubt in quick succession, same IP address etc. I believe they tend to give themselves 30 days for this and won't be hurried up.

Assuming their website is not smart enough (safe assumption) to alert you to no longer valid pooling arrangements when making address changes then yes, that will be your issue. But I would be prepared to show evidence you did live in the same household.

Family transfers aren't generally the issue...bogus family pooling is the thing that is more likely to get you suspended.

Was your grandpa living with you while a part of the family pooling arrangement?

But that Activity Date is still Mar 29 right?

...sounds very Canadian to me!

Too soon for that so far I'd say.

Have seen a few people in Velocity FB groups claim to be short.

16/4 for me...which I actually consider pretty quick these days!

March 29 was outside the promo period...everyone has an activity date for this promo of Mar 29.

The information seems pretty clear...no need to contact anyone. It's pretty standard that there is no mention of adhoc partners like Virgin Australia on lounge access arrangements rules...generally you'll only see details re the operating airlines and the major alliance they are part of.

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