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  1. P

    How long did Qantas take to process your refund for cancelled flights?

    So we can go direct to the Ombudsman and AACC? Are their contact details on the relevant websites? Thanks in advance.
  2. P

    How long did Qantas take to process your refund for cancelled flights?

    I am at 19 weeks, via a third party. They claim they are not the holdup, and Qantas are the reason. Is there any way to challenge this?
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