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Are these still available Mike?

No, I hadn't forgotten my pin number. My pin number would not give me access to my account. After phoning QFFF it was discovered that someone else had changed my pin number which enabled them to access my account to use my points.

Yes the first thing I did was change all my passwords as I was then so worried about everything I access online being compromised. Then 24 hours later I was hacked again.

Just had a thought. I wonder if there is a connection between QF and Woolworths who have recently dropped the QFFF option from their Rewards card. I wonder where our information goes if Woolworths no longer want it attached to their Rewards card.

Qantas advised that they have their fraud people investigating this. Particularly as they did change everything to protect the account but within 24hrs it was hacked again. I was worried sick about everything else of mine that's why I had it checked my end and it is all OK. However I'm so...

You are so right. The QFF system is a code grey security and not secure enough. I had everything on my end checked and it is not me, my accounts or server. I have not flown with QF for a year so nothing to do with boarding passes as suggested. I would never use my DOB as a password...

I have been a member on here for years but don't often contribute to discussions. However now I think is an important time to do so. Last week I went to sign in to my QFF account to check my points balance. I found that I could not gain access to the account so called the QFF department...

Lol Doobynuts.... I new someone would pick up on that. And yes I know Nuns don't and won't fly Business Class, but hey just once doesn't hurt, it made their day. :p You don't actually know if anyone has never experienced it before but you sure can tell those who are well experienced at...

Is this what we're talking about..... frequent liar program n.Travelers who will say anything to receive upgrades on flights or hotel rooms, free meals, etc For many years I worked on the 'other' side of these requests/demands/pleads. Most of us were taught as a child if you ask you won't...

Some of the 'long standing' and I mean that literally...lol FA's are burnt out but that isn't any excuse as to how they serve their passengers on a flight. Maybe QF could improve on their 'refresher courses' offered to crew for both safety and passenger service. A smile is always welcoming...

A tip is to always type your outgoing emails in Word or similar, then go online to send. I have an email account for cruising which is useful because I don't receive jokes etc from everyone on this account. It is only used for the necessary communication. If you belong to the cruise...