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Guess what.... Full amount due, including the annual fee has been taken out of my savings account. grrrr Had to call them again and they are going to transfer it back and can take upto 5 days! Don't know what else to say re this.

No points whatsoever are earned for any spend on any government related expenditure such as rates! Was anyone aware of this?

Shambles in an understatement. Terrible process in place. The Helpdesk agents in Manila don't know what is happening most of the time. Every time after going through the script of full name, mother’s maiden name, DOB, additional card holders, address etc. they ask 'Would you mind if I put you...

Same here. Paid a substantial amount to Origin Energy and it did not get the bonus points! They are investigating. What's with this shonky Business practice? Surely they need to tighten their process and not rely on the customer to check for these things.

Guys careful with this one. I cancelled the card on the 15th (which they confirmed on the phone just now) but got a statement today with Annual charge fee of $149 on it along with another couple of outstanding charges! There is some connection between this and the Mac card as the Jetstar help...

Unable to access account online as well after the Mac Plat Visa got approved! Cancelled card as no facility for them to waive fees. Bonus offer after the agent consulting someone was transfer of balance for 6.99%. Politely declined. Spend was ~25k Looks like it is a process for them to send...

I can't see it in ASA as well. Maybe my bottom tier status? I too was wondering if we can book EK online via QFF for other routes with stop over in DXB or request for upgrades on EK paid tickets with QF points?

Interesting. Does this mean if one is flying EK, can they request for upgrades using QFF points?

The buggers won't price match fares including luggage! Nevertheless, all done. The total for the 4 fares was still under $600. Thank you everyone for responding and helping us book. Great forum with lots of helpful people. Will call on your expertise to help me blow the 350k+ QF points in the...

Wow That's helpful but there is no Tiger Outbound at 11AM for $59, its at 6:30 and 15:35 Fares for reasonable times are coming to $575.80 after price match Are those reasonable, if so I will book. Also, these fares do not earn QFF points do they?

Sunday 13th departure & back on the 18th Thanks, had forgotten about Tiger. How do you price beat with Jetstar?

OK folks, will wait for some sale fares. The current Gold Coast sale with QF is around ~$800 for 4 hence was exploring the points option.

If blowing 128k points, would flying into BNE be any more beneficial as Princess Fiona suggested earlier in the thread? Planning to hire a car once there anyway, drive back into Surfers is around a hour I take.

Thanks for the replies. Im tempted to go ahead and blow 128k points as it will be a experience for all of us in Business unless some good fares come up in the next month or so. I have also heard that the Business Lounge in Gold Coast is quite kid friendly which I assume we will have access to...

Agree, that was the initial plan but due to time constraints and not having a reliable car, decided on the flying option.

Got it. But you forgetting that I'm not a FF unlike most folks here. Should SC and FF points be taken into the equation at this stage for us? At most, I might have 2 more QF flights in the next 12 months, is the 80 SC's worth it? But the $650 QF spend could get more points (roughly 1.5k...

Showing my stupidity am I not? Sorry but you lost me there, what is JASA and how is the table beneficial?

Folks, Wanted to know what's the best way to do this. For mid Jan for a family of 4, Award booking wants 96k points for Syd - Gold Coast in Business and Gold Coast - Syd in Economy. 128k points for Business return for same flights. Again, for same flights, Any seat Awards is 99,912 points...

We have 2 loans with them! :confused: Agree. It all depends on who you get on the phone. Wonder what sort of work instructions these guys are following?

Tried to get it waived. Did not work despite talking to them nicely. :o So got them to cancel the card as no offers were made. Spend was > 50k last year. So in essence at an avg of 2% as Merchant fees, they would lose out roughly over a grand of fees generated by my usage. Might as well get...