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Yes. I've written two feedbacks, one via email immediately upon our return to Sydney and a second one sent by fax only two days ago after failing to get a response on the first one. I guess the customer care staff are flat out responding to thousands of feedbacks right now..

Bulkman, I was merely after some advise. It was stressful enough after all that happened and as I mentioned earlier I don't place the blame for my daughters hospitalization directly on Qantas. If we did pack extra food for the baby and never relied on anyone to provide us with baby food, but...

What if we purchased the tix online?

Thank you all for your concern, my daughter improved dramatically since she was hospitalized last Friday and is expecting to go home tomorrow. My wife and I received a travel voucher worth $700 each from qantas yesterday along with a sorry note for the delay it caused. I suspect it's a generic...

She has allergic conditions which can be set off by food and stress. We were not able to find baby formula (hypoallergenic) compatible with her in the US after it was run out. She broke out in a florid dermatitis towards the end of the trip and didn't respond to the usual treatments we...

The grounds for considering compensations are: 1. seated in economy cabin with prem economy tix 2. days of work lost?

This might have been discussed by members but I'm unable to find the thread... Recent trip to US with wife(QF Gold), mother-in-law and 6-month-old daughter. Purchased premium economy and requested bassinet. Outbound, no problem. Got stranded in LA for 4 days because of you-know-why, accommodated...

You're quite right, I'm a softy. To me, there is no difference with those requesting to be seated together and my requesting to be seated at window alone. The fact that I pre-selected my seats should mean something to them if their left hand is talking their right. After the return flight took...

I recently travelled on Emirates A380 business class to Dubai for a conference. I self-selected window (A) seats for both legs of the flights several weeks before I travelled because I knew that was the only way to get decent rest and on both occasions I was to asked to vacate my seats after...

Since 1st class flight is no longer available my wife and I are wishing to leave 2 days earlier than planned. Looking at QFF award booking site there is no business class seats on the day we want to travel but they are available for purchase though. Do you guys think they will give in if I call...

Just spoke to QFF call centre, preallocated seats are 3E/F. The operator was quite adamant that it will be J arrangement rather than F arrangement with J service. There will be no hope to have points returned to AMEX programme either....but he did offer to cancel or change flights without...

Pleasantly surprised by the responses generated. I'm getting over it as we speak, after all it's still J class flight compliment of AMEX.

Hi all, Long-time reader, 1st-time poster. In order to celebrate my 10th wedding anniversary in style so in Feb I booked 2 return F class flights to Buenos Aires for July. After successfully made the bookings and paid the relevant fees I proceeded to book internal tour packages in South America...