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So let me get this straight. Am I right in saying that I don't qualify for 15k/30k points or the $50 voucher because I live in London? Never mind the fact that I qualified for Platinum and took 16 flights between January-June. Nor the fact that I almost missed my grandmother's funeral because...

Same here. Platinum based in the UK and no email at all yet. In the app I get the offer for $50 but obviously can't accept.

I've also been chasing them up for some BA/Iberia flights. Submitted the claim long ago and it has just sat under review ever since. Emailed them direct last week to follow up, they requested the docs again to which I responded same day - no response. Honestly. Can they do ANYTHING right at the...

In your circumstance, yes I expect you would get the free Wifi if you add your Skywards number. Good luck!

No I didn't, as I wanted the QF status credits. So I wasn't expecting it to work, I was just providing my experience given there were previous posts suggesting otherwise.

Just to share my experience - I flew EK metal F (QF booking) last week. Tried to log in with my Skywards number to get the free Wifi and received the following message: "Please connect as 'Non-Skywards' as your Skyward number is not entered for your flight today." So it didn't work for me.

I've had my own negative experiences with Qantas recently that were quite frankly negligent, rather than simply naive. The company should realise that the decisions their staff make have consequences, and they should be held accountable (just as passengers are). I keep thinking of this AFR...

Yeah, that makes sense. Thanks for the quick response!

PS to SG Question - Short by 10 points before next trip Edited because I'm a dope. I found the answer I needed for my first question. I do have another question though. It looks like I will be 10 SC short of reaching SG. I have a business class trip booked to London in a few weeks time...