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    Is Expedia the worst online travel agency to deal with?

    Thanks yohy?!, I will do that immediately.
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    Is Expedia the worst online travel agency to deal with?

    I booked a return BUSINESS class flight from Brisbane (BNE) to FRANKFURT (FRA) on Etihad for the velocity points :)) I paid and got confirmation. About four days later I receive this email from Expedia https://www.dropbox.com/s/q01f68wpuaoocc6/Ask%20for%20change.JPG?dl=0 asking if I'll...
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    Virgin need to educate their alliance partners better!

    Just flew Business on Virgin's partner SQ from BNE-SIN-ZRH then LHR-SIN-BNE. Won't ever fly with SQ again. Used to think they were a pretty good airline, but the aircraft BNE-SIN and SIN to-BNE was a clapped out 330 with sloping bed! The Heathrow SQ Business lounge was a disgrace and reminded...
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    If qf offered a status match would you jump ship?

    I'd actually just about forgotten how arrogant they were..... Their staff were about the worst around..... Maybe you are right. Let them die their natural death... Makes me wonder if Alan Joyce isn't a VA plant!! You couldn't run an airline any worse than he has...
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    If qf offered a status match would you jump ship?

    I'd certainly take it up. I've been Platinum (earned, not matched) for four years with VA. Love them to death, but the VA shop for redeeming points is pretty poor compared to QF shop. I do a lot of overseas trips every year and would probably try out QF again. I stopped flying with QF about 4...
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    Lounge etiquette and it's non existence from airlines most frequent flyers....

    This topic is one of the main reasons I swapped from being a QF to a Virgin. The Qantas lounge was just like walking in on pigs swilling at a trough. Haven't flown with Qantas for 2+ years now... Loving Virgin.....
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    What is your QFF points strategy post-grounding?

    Just cashed in all my FF points for Store vouchers, mainly Bunnings :) Now have a couple of thousand $ to spend. Haven't flown with Q for nearly 18 months. Will refuse to until they change their attitude. (and get rid of the dead wood) They've just relegated me to Gold now. Don't care...
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    Announcing our New Velocity Frequent Flyer Program

    Jason, I agree entirely. I also had a similar experience flying Etihad to London and return with my wife (Velocity Red) in May this year. I took many months (almost 3) before the points were credited to my account. And that was after MULTIPLE emails with scanned boarding passes etc. Also...
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    Announcing our New Velocity Frequent Flyer Program

    Likewise, I received my Platinum email a couple of weeks ago. I got mine the old fashioned way. Pretty galling to have my work companion (who has always refused to fly Virgin) get his status matched Platinum card before me! As someone else said, I can understand why they are offering this, but...
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    Dear Mr Joyce...

    I would have to say your airline really IS looking very sick. I am a Gold FF and have been for 4 years, but I have made up my mind NEVER to willingly fly with QANTAS again... Why? Because the attitude of your staff (perhaps from your partnership with BA) has rubbed off on your staff. BA stands...
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    Virgin Australia Platinum: What would you like to see? / Hope to see?

    I'd like to see: 1. A separate "Platinum Lounge" 2. Better Lounge Food (with say a small selection of hot food finger food.. etc) 3. Lifetime Platinum after holding Platinum status for 3 years. (Lifetime Gold too would be good) 4. Free upgrades when available. (to Blue Zone seating for example)...
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    The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story?

    Re: The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story So you are saying that 24% of the time DJ are selling a product they have no intention of delivering? That is FRAUD.
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    The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story?

    Re: The great VIRGIN BLUE PREMIUM ECONOMY rip off! - THE SEQUEL Some of you are probably wondering how my saga regarding the experiences I’ve had with ‘rogue’ aircraft which aren’t fitted with PE seats ended....well it’s like this: 1. I did receive some compensation from VB. After my rant on...
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    The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story?

    Re: The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story And I haven't been offered ANYTHING yet for this last flight, let alone $200..... NOT EVEN A SORRY...
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    The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story?

    Re: The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story For short sectors (say BNE-SYD) I usually book the cheapest fare, as I am nearly always guaranteed my choice of aisle as I am a Gold Velocity member. I normally book a fully flexible ticket for the flight...
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    The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story?

    Re: The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story QANTAS was almost twice the price (for business). I've been saving my QANTAS points for a special trip to England mid next year. I currently have about 700,000 QFF points.
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    The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story?

    Re: The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story I also wonder why they put these "rogue aircraft' into service on long flegs such as BNE-PER,??? Surely "boys book of logistics" would tell you that putting these aircraft on BNE-SYD or SYD-MEL would at...
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    The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story?

    Re: The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story I don't expect the on-board staff to be able to do anything about this problem, but I certainly think it fair to let them know that I would have liked to have known about it before I got onto the aircraft...
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    The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story?

    Re: The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story Two PAX, my wife and myself ($1,049.00 each, each way) - Up from $990 six months ago.:( YES, SERIOUS dollars.
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    The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story?

    Re: The great VIRGIN BLUE PREMIUM ECONOMY rip off! - Does anyone have a similar story CrazyDave, DEFINITION OF A "LIE FROM THE TOP DOWN" When a Crew Member tells you that the reason that the aircraft is not fitted with PE seats is because the aircraft is only three (3) weeks old and...
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