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Hi Just wondering if anyone has had problems with getting an excess refunded by a multinational car hire agency for a vehicle hired overseas. My latest experience is with Europcar in France. We go to France 1 -2 times a year and hire a car for up to 5 weeks at a time. On our last visit we...

I'm flying with my wife from Perth to London via Singapore on Sunday. I'm a WP and have asked to upgrade my economy seats to Business Class on both sectors. My problem is what luggage am i allowed to take. I will not know until 5 hours before the flight whether I get the upgrade for the Perth...

Being new to the Frequent Flyer Online Forums I'm a bit overwelmed with the use of acronyms in just about all the posts I read Is there a "sticky" glossary item that explains what all the WP , QP, DONE4 etc mean. If not, can someone post one? Then I can mind my Ps and Qs while browsing /...

I'm a bit confused about lounge access with partner, affiliate and Oneworld Alliance Airlines. I will be travelling to Paris regularly now that we have bought a property in France. Last year we flew a Qantas code shared Air France flight from Singapore. we used the Qantas Lounge at SIN. Our...