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Correct. I asked today LHRHND JL44 in F. Seems naff to us Westerners. I asked the FA if it would be normal in a top Japanese restaurant. Pretty much she seemed to say.

Hoping to be guested into SYD FLounge on Sunday (11th) - am in Business on QR909 but happy to arrive early to enjoy FLounge until last QF departs...would have to be a OneWorld Platinum as I think only they can guest someone not travelling on same service.

Any takers or givers this Sunday evening? SYD FLounge.

I sympathise and understand this issue only too well. Happy to discuss by phone tonight. Just send me a direct message with your mobile and I'll call you if you get this in time. There are certain steps you can take to understand what's really going on in detail, which in turn can (not...

Similar issue. And rang last week. Promised callback once they’d checked backend/marketing. No call back!

Same same appreciated for QF1 between 06-11 June. Outright Classic. Trying to find optimal dates to put to Revenue Management for release. Tx.

Can guest into J for anyone on: QR909 at SYD and DOH on 11 and 12 June, respectively QF10 at LHR and PER and MEL on 25 and 26 June, respectively For my part, I'd welcome FLounge instead of J at these ports!

Anyone had *any* joy getting F Classic Redemptions on QF1/2, and if so what were the circumstances (how far out for dep., call (auto or manual analyst intervention), if call HBA or JBG or SUV, etc? Tx.

Had an interesting outcome last year a few days prior to departing on a classic redemption with a U Classic redemption LHRSYD on EK metal. Managed to find an F redemption out of Gatwick back to Sydney instead. Quite possible that if they know that the cabin has inadequate bookings or poised to...

Suspect better chance if saving QF coded EK operated bookings in the EK app AND CRUCIALLY adding QF FF# in order to enjoy benefits. Sounds like browser approach says no.

I honestly think that the tide is turning for QF. It will no longer be able to command Loyalty or rely on direct revenue at premium pricing points due to consistently outrageous customer service issues. It is beginning to resemble BA AA rather than JL CX QR. I’m poised to ditch my [of course...

Executive Customer Relations <[email protected]> Handles matters on referred by AJJ and his direct reports. But they’re pushing back too and coming up with poor ‘remedies’ nowadays.

I do! Also flew F on this service a few weeks ago. Air NZ Lounge is used, which is actually superior in my view to QF QC. But nowhere near QF FLounge but that's closed by the time any meaningful use could be made due to last QF service departure prior.

Turns out she couldn't help despite best endeavours. Hobart diverts agents to Cape Town who have worse than no idea - they make forlorn undertakings and fabrications and pass back to Suva.

Yep that was my experience prior to current attempt. Stanley.

On the line to Fiji right now. Sounds like an informed agent who is currently trying to release U inventory for me. And yes Cape Town QF call centre promised to resolve but never heard back.

Yes, for the Qantas equivalent card from nab. Trying to deal with this through secure messaging channel but getting shirty responses from ignorant operator.... I have the screenshot to prove registration and have offered to send it through if they provide a mechanism to do so. But all very...

Re: Best offer yet! AMEX Velocity Platinum with 110,000 bonus! Herein lies the rub (for most here): 1. Offer only available to new American Express Card Members who apply via this page by 30 September 2015, are approved and spend $1000 on their new card in the first 3 months of Card...