Changes to classic reward ticket - reticket wait time

[Rosege]

Hi all,

I made a change to a classic reward ticket from cgk to syd to cgk to adl.
This resulted in extra taxes. When I did the change I gave my agent my card details for the difference between the old and new tax.
The next day I still didn't have a ticket and the extra tax hadn't been charged so I called back again and the agent made me pay the whole tax again, not just the difference like the original agent said.
Its been a couple of days now and I still don't have it ticketed, but the full tax was charged as they said it would.
So I've now paid tax on cgk-syd and cgk-adl and its not ticketed but showing in my login.
Anyone know how long is reasonable for this to be ticketed?

 

[yaziyo]

I'd email [email protected]

They should be able to help

 

[Rosege]

I'd email [email protected]

They should be able to help

Perfect thanks!

 

[Rosege]

I'd email [email protected]

They should be able to help

Well a week later they finally replied and said I hadn't paid the tax yet which is not true.

I'm outside Australia now and QF number here is only available office hours.
Does anyone know an Australian number I can call to reach QF from outside Australia? I tried one I found but it wouldn't connect.

 

[Pete98765432]

Well a week later they finally replied and said I hadn't paid the tax yet which is not true.

I'm outside Australia now and QF number here is only available office hours.
Does anyone know an Australian number I can call to reach QF from outside Australia? I tried one I found but it wouldn't connect.

I’ve used +61 2 8222 2439 successfully.

 

[Rosege]

I’ve used +61 2 8222 2439 successfully.

Thanks, It asks me to put in my ff number then hangs up.
They make it extremely hard to get in contact with them from overseas out of hours.