Recent content by KarenD

Oh I see what you mean, since SIN to SYD is technically part of the LHR to SYD flight. Hmm. I'd have to call up and change the date for that one and then try and get them to add the LHR to SIN sector and join it all up.

Hi all Wondering if anyone has any tips or insight into this situation. We have two one way Singapore Airlines redemption bookings: SYD to SIN 14 March 2023 (Business Class - 124,000 krisflyer miles for 2 passengers) SIN to SYD 23 March 2023 (Business Class - 124,000 krisflyer miles for 2...

Usually 10am AEST, will change to 11am when daylight savings starts in Oct.

Used to be 360 days for Qatar. Hoping they come back online for business class soon but not holding my breath :( Had two business class seats Syd to LHR in August 2020, booked through Qantas. Took months of planning, tracking and practicing. Was the hardest thing to press that cancel button when...

Thanks for the message John, this is interesting indeed. At this stage I still have no way on contacting expedia, either on the phone or via email (they don't list any email address for contacting them). I'll follow up with the hotel again and see if I can push them to resolve it at their end.

Yes probably the best course of action. I just got lucky i guess, but I may have to pay the fee down the road...

As an update to my situation, it turns out it was a system error and I was supposed to be charged the fee. SIA called me to tell me and wanted me to call back to pay, but the call cut out. I'm not going to wait on hold for ours to pay a fee, so will see if they chase me up again 🤔

We've booked Singapore and Japan for April 2021 too. Fingers crossed 🤞

The Novotel we had booked for Paris did look nice, and the hotel staff have been very responsive but unfortunately can't do anything since our booking is through Expedia. It will depend on the validity of the credit note as to whether we can use it or not. We'll have to wait and see. Hopefully...

YEP I have read that too, their policy is not generous at all and contains a lot of conditions. Contacting a hotel directly for a credit note for that specific hotel seems pretty inflexible, you'd think an Accor credit note would make more sense, although I guess they are hoping people aren't...

I find it odd that in some regions of Europe people can get a refund but in others only a credit note. Must be some sort of consumer law loophole in some European countries. I guess we will wait until our booking gets closer and see what the options are. Plan B is probably to try claim on...

I wonder what his definition of "soon" is?

Hi all We have a hotel in Paris booked through Expedia for late August 2020 - it's the Novotel Paris Les Halles, so an Accor hotel. We've cancelled our trip but this is a non-refundable booking, made through Expedia. Accor's cancellation policy for France is as follows: For hotels in France...

Definitely would be getting frustrated if it was me too. When i emailed before cancelling my flights they told me it could be 20 weeks before i see a refund of the taxes, so i was very surprised to get it within a week....hopefully they start clearing their backlog and the 20 week timeframe...

Cancelled our September redemption Frankfurt to Sydney last Thursday - pressed the cancel button online and agreed to pay the cancellation fee (about $200). Got the points back instantly, and the taxes of approx $350 have already been refunded. No cancellation fee was charged. Maybe I got lucky...