Sorry for delay, Just a small point - BA didn't upgrade me on Etihad as it was a First Class ticket already. SFO to LAX I was downgraded to economy on UA , not that I was bothered at that stage for such a short flight.
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I totally sympathise, having spent many, many hours trying to overcome BA strike cancellations last September on a paid QF First RTW. QF didn't help, but BA eventually did. This involved a harrowing tramp through SFO and LAX and losing a paid side trip business on LOT to Vilnius. BA only...
Re irate passenger in front - 1A demanded I turn off air vent from 2A behind him. I was 2C and strapped and belted. How should I have acted? I didn't set the vent. It was the rude attitude I didn't like.
I won't be too weepy about domestic cheapie losses because I virtually stopped using Qantas after sustained lack of reasonable response to valid other complaints. However, if I can get my head around the new First Status/Miles credits I just might shuffle a Last First class Tango...
Regrettably can't attend because I'm on the cusp of a Paris points QR Business/EK First.
Previously, I was humbled to be invited to the Perth lounge extension soiree given my imagined fall from grace. The expected hard sales pitch seemed missing, however who wants another cash card?
I...
I've had this problem regularly for several years. Sometimes having to suffer the downgrade into those business "coffins" from First. Last time I really persisted and at HKG was put back upfront again. First seats, but business service. Bar was.... First for OUR party!! Other pax seemed to be CX...
Thanks for the welcome, Serfty. I am hononoured.
It was a couple of years ago and I am as mystified as you because I thought they were very good.
At check in there were bodies everywhere so I didn't start checking the seat until the QF Lounge. I'm normally extremely careful, it was the Station...
My lingering concern is that NZ didn't address the points as outlined in my post. Please check the post. They didn't say anything about "operational" changes in their replies.
With my Velocity Platinum I was thinking of giving NZ another chance if others found their customer relations handling...
After numerous great NZ business flights, my first economy experience was uncomfortable due to a seating change that could have been fixed during the 2 hour delay.
The CSM eventually gave me some writing paper for a complaint which became "lost". Customer Relations didn't spot that it hadn't...