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The Frequent Flyer Gazette

Thursday, 13 December 2018

When to Call Airlines for the Fastest Service
If you've ever had to call an airline - especially Qantas - you've probably had the frustrating experience of an extended wait on hold. But it doesn’t have to be this way! By calling at off-peak times, you'll be served much faster. So, when exactly is the best time to call Qantas and other airlines?

We've put together a quick guide on when to call airlines including Qantas, Virgin Australia and Etihad to get the fastest service.
 
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How Plusgrade's Upgrade Bids Work
Since launching in 2009, Plusgrade has made quite an impact on the airline industry. Plusgrade now facilitates online Business Class upgrade auctions for around 70 airlines including Qantas, Virgin Australia, Air New Zealand and Etihad Airways. And the company continues to grow. If you've ever received an invitation to bid for an upgrade on your upcoming flight, this would almost certainly be via Plusgrade. So, even if more...
Qantas' Newest Destination is Bendigo
Qantas has announced that it will commence flights to Bendigo - of all places - from 31 March 2019. The flights will be operated by QantasLink using 50-seater Dash 8 Q300 aircraft. The Qantas flights to Bendigo are timed so that Bendigonians can get to Sydney early in the morning, and return in the evening. The flights also connect to many international destinations through Sydney. And the timings work well for more...
 
 
Award Flight Assist can help you to redeem your points
Not sure how best to redeem your frequent flyer points for flights? Or perhaps you don't have hours to spend searching painstakingly for award availability?

Award Flight Assist can help! From simple one-way bookings, right through to complex round-the-world itineraries, our expert team can help you to find the perfect itinerary.

Using our expert knowledge and specialised tools, we'll help you to use your points effectively. Not only can we find award availability, but we can also recommend airlines with lower fuel surcharges and help you to decide where to transfer your credit card points.

Your award flight options will be presented in an easy-to-read report and we'll explain exactly how to book. So you save time, money and hassle... and spend more time enjoying your trip!

Please note: We will be taking a short break over Christmas and New Year from 22 December 2018 until 6 January 2019. If you would like assistance before Christmas, please request a quote by Sunday 16 December.
 
     
 
Double Flybuys Status Credits This Month
Virgin Australia Velocity members can earn double Flybuys status credits this month when shopping at Coles. By linking your Flybuys card to your Velocity Frequent Flyer account, you'll normally earn 1 Velocity status credit for every $100 spent at Coles, Liquorland and First Choice Liquor each month. You can earn up to 10 status credits per month using this method. With a maximum more...
Book Royal Air Maroc with Etihad Miles
Last week it was announced that Royal Air Maroc will join Oneworld. It's not possible to redeem Qantas points for Royal Air Maroc flights just yet... but you can already redeem Etihad Guest miles to fly on Morocco's flag carrier. Pricing and award availability are both terrific.
 
Click here for full details
 
 
 
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The Australian Frequent Flyer, 2018
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