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The Frequent Flyer Gazette

Monday, 19 February 2018

30% off Virgin Velocity Reward Seats
Virgin Australia is currently offering 30% off Velocity Reward Seats! The offer is available for Economy, Premium Economy and Business class reward seats booked using Velocity Frequent Flyer points. Both domestic and international Virgin Australia flights are included in the deal. Reward seats on Virgin Atlantic, Delta, Alitalia and Air New Zealand trans-Tasman flights are also being discounted!

The promotion runs until 28 February 2018, and is valid for travel between 15 March 2018 and 9 January 2019.
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UK Departure Tax: How to Save Hundreds
If you've ever booked a flight that departs the UK, you may have noticed that there's a rather hefty departure tax. The UK Air Passenger Duty (APD) is a departure tax that adds up to £156 ($279) to the cost of your ticket! Luckily there are a few ways to avoid paying the expensive Air Passenger Duty. The exact rate depends on the distance you're travelling from the UK and your class of travel. The rates for short-haul flights are more...
Avianca LifeMiles will expire after 12 months
Avianca LifeMiles will soon expire after just one year. As of 15 April 2018, Avianca LifeMiles expire if no new miles are earned for 12 months. Redeeming miles will no longer extend the validity of miles in the account. What's more, Avianca will no longer inform members before their LifeMiles expire! In our view, Avianca's new LifeMiles expiration policy is particularly harsh. Frequent flyer points with most other airlines will not expire unless there is more...
 
 
Would you like help redeeming your points for flights?
Don't waste hours looking for frequent flyer award seats! From simple one-way bookings, right through to complex round-the-world itineraries, our expert team can help you to find the perfect itinerary.

Award Flight Assist, a popular service from Frequent Flyer Solutions, takes the hard work out of redeeming your frequent flyer points. Using our expert knowledge and specialised tools, we'll help you to use your points effectively. Not only can we find award availability, but we can also recommend airlines with lower fuel surcharges and help you to decide where to transfer your credit card points.

Your award flight options will be presented in an easy-to-read report and we'll explain exactly how to book. So you save time, money and the hassle of searching painstakingly for award seats that might not even exist... and spend more time enjoying your trip!
 
 
 
Airline Frustration? Hang Up & Call Again!
Dealing with airline call centres can be a frustrating experience. If you're lucky, your call will be answered by an experienced agent who knows exactly how to help! Unfortunately this doesn't always happen. Airline call centres are a real mixed bag. There are plenty of knowledgeable call centre agents, but there are also plenty that are not very helpful or are unfamiliar with how to handle your request. If you're having trouble dealing with an airline call centre, a more...
Coles Rewards Card Cuts ATO Points
If you have a Coles Rewards MasterCard credit card, now is your last chance to earn Flybuys points for ATO tax payments. From 5 March 2018, the card will no longer award points for "government related transactions" including tax payments. The change coincides with Citibank taking over the Coles Rewards MasterCard from Latitude Financial Services, which will also happen on 5 March 2018. The Coles Rewards MasterCard has more...
 
 
 
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The Australian Frequent Flyer, 2018
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