The Frequent Flyer Gazette
Thursday, 1 March 2018
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| No Compensation for Qantas Downgrades to Jetstar |
Qantas has refused to provide compensation to customers downgraded from Qantas' own services to Jetstar. Downgraded passengers also lost most of the benefits of their original tickets including complimentary food, in-flight entertainment and seat selection after Qantas cancelled their flights.
In one case, AFF member tea&coffee was downgraded from Qantas Business class to a middle seat in Jetstar Economy. This member received no food and drinks - an advertised benefit of all Qantas fares - on their replacement Jetstar flight from Gold Coast to Sydney. They even had to pay extra for water. Despite the downgrade, Qantas refused to refund the fare difference. |
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| The Sad State of Aviation in Europe |
| It's easy to forget just how good flying is in Australia. We have two full-service airlines with proper Business class products and well-appointed airport lounges. Complementing this are two low-cost airlines offering comfortable budget travel. By comparison, aviation in Europe is in a rather sad state... Flying in Europe really seems like a cross between Tigerair and a horse and cart! From what I can see even business class use the exact same seats as economy, and the food in business class seems like more... |
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| Qantas Moving to New York JFK Terminal 8 |
| Qantas will shift its operations to Terminal 8 at New York's John F. Kennedy (JFK) Airport from 3 April 2018. Terminal 8 at JFK Airport is home to Qantas' partner American Airlines. Qantas' daily service from New York to Los Angeles (with onward connections to Australia) currently departs from Terminal 7 at JFK Airport. This terminal is shared with Qantas' Oneworld partner British Airways. Terminal 8 is owned by American Airlines, a key Qantas partner. Qantas' move to Terminal 8 at JFK Airport will improve connectivity with more... |
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| New Virgin Australia Discount Codes |
| Why pay full price for your next Virgin flight? Virgin Australia regularly releases discount codes that you can use to save money on airfares! These promo codes can save you up to 10% on flights operated by Virgin Australia. There are a few restrictions. Virgin Australia discount codes are only valid on certain routes, travel dates and fare categories. more... |
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| 5 Great Virgin Atlantic Flying Club Awards |
| Flying Club is the frequent flyer program of UK-based Virgin Atlantic. You may not have any Flying Club miles, but you can transfer points across from Amex credit cards. And there are some surprisingly good value Flying Club redemptions available on flights to and from Australia! |
| Click here for full details |
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