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| When the numbers of suitcases on the carousal start to diminish and there’s still no sight of your luggage, your heart pace quickens, sweat begins to form and the suddenly there’s not enough air. It’s a traveller’s worst nightmare... lost luggage. |
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Recently released figures released show 204,000 bags are either lost or stolen each year in the air transport industry. Reports show that lost or mishandled luggage costs the airline industry more than $3.8 billion annually. The Association of European Airlines says British Airways is the worst offender for missing baggage, closely followed by Air Portugal and KLM, according to a quarterly report. The good news is that the majority of lost bags are eventually returned to their owner, usually within two days, but about 204,000 bags still remain lost or stolen each year. In Australia, insurance companies processed 16,000 claims for lost, stolen or damaged luggage in 2006. Qantas carries 36 million passengers a year and says about one in 200 has problems with lost luggage. About 90 per cent of the time the bags are returned within 48 hours. Virgin Blue says old tags on bags can be to blame for luggage going missing. Another problem was people taking the wrong bags from the carousel. There is little travellers can do to prevent their luggage being mishandled or lost. However, the following quick and easy tips can safeguard your luggage from being lost indefinitely:
• Clearly label all your luggage
with secure tags on the outside and inside, giving your name and contact details |
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1,000
extra points for hotel bookings in Australia and New Zealand
At all participating partner hotels. For stays until 31 March 2008. Offer ends 30 November.
Book now at qantas.com/hotels
Re-Qualification QueryMembers impart their
VALUABLE ADVICE with regard to the requirements for re-qualification for platinum status.
The Melbourne vs Sydney RivalryThe Melbourne
versus Sydney battle continues to rage in our playground… So pick a side and fight it out
HERE.Customer Service StrifeQantas customer service takes another battering this month… find out our member’s tips for
CUTTING THROUGH all that pesky red tape.
Hotel Hot OfferRead about the offers available for members of
BEST WESTERNS LOYALTY CLUB, it’s free to join, find out how.Frugal FlyerSaving money on the
STATUS RUN is essential, find out the cheapest and easiest routes as recommended by our members.
New PartnershipA new
PARTNERSHIP BETWEEN ETIHAD AND VIRGIN causes a mixed response from our members. Find out the verdict here.
$20 off 3 day convertible rentalsCelebrate
the warmer weather with Budget by getting out and about in a convertible! We are
giving you an extra $20 off your rental of a Convertible (Group S) when you rent
for 3 consecutive days or more commencing before 17 December 2007!Offer only valid at Melbourne Airport. To receive $20 off your rental simply quote coupon number MPNZ184.
Book now at budget.com.au
Sure
Strap 51mm Luggage Straps - Black Plastic BuckleJust $5.97
eachSave 40%
Plus $3 Delivery
These 51mm wide polypropylene luggage straps have strong Black plastic buckle and are the ideal way to strengthen your luggage to ensure ensure that your bag stays closed.
* 2 metres long to fit around any standard size suitcase
*
Keep weak luggage closed
Purchase now at frequentflyerstore.com.au
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