What if you don't enter the lounge on your linked Complimentary Lounge Pass?

[albatross710]

Just received my unexpected Silver renewal which has included the electronic complimentary lounge passes for me to link to an upcoming booking. My regular travel is now BNE-SYD-MNL, MNL-SYD-BNE

Can't be used in MNL. BNE is a waste as I'm fresh from home anyway. The sweetspot for me is lunch on the outbound in SYD Int. It seems that my sydney transits take between 30 minutes and 1.5 hours depending upon the performance of the BNE-SYD leg, the arrival gate, the inter-terminal bus, security etc etc. If it's down to 30 minutes I'd rather just skip the lounge and keep it for the return.

What are the consequences if I link the pass and then don't present at the lounge?

What's the latest that I can link the pass for using?

Alby

 

[GoldCanyon340]

Just received my unexpected Silver renewal which has included the electronic complimentary lounge passes for me to link to an upcoming booking. My regular travel is now BNE-SYD-MNL, MNL-SYD-BNE

Can't be used in MNL. BNE is a waste as I'm fresh from home anyway. The sweetspot for me is lunch on the outbound in SYD Int. It seems that my sydney transits take between 30 minutes and 1.5 hours depending upon the performance of the BNE-SYD leg, the arrival gate, the inter-terminal bus, security etc etc. If it's down to 30 minutes I'd rather just skip the lounge and keep it for the return.

What are the consequences if I link the pass and then don't present at the lounge?

What's the latest that I can link the pass for using?

Alby

My guess, without any evidence at all, is that the invitation could be retrieved. I’m basing this purely on boarding passes being scanned on lounge entry. However, there could be an interesting conversation on the inevitable call to QF to argue the point.

 

[Deleted member]

That’s why I think cardboard is better

 

[exmc]

Once you link the invite you will forfeit it regardless unless you cancel 24 hours before flight departure (the flight you're linking to).

EDIT: Found the T&C

If Qantas changes the Eligible Flight up to 24 hours before scheduled departure, the Complimentary Invitation will be automatically linked to the new Eligible Flight. For Eligible Flights operated by Jetstar, the Complimentary Invitation will not be automatically linked to the new flight and the Eligible Customer must log into the Complimentary Invitations Portal to unlink the Complimentary Invitation and link it to the new Eligible Flight.

If Qantas cancels the Eligible Flight up to 24 hours before scheduled departure, the Complimentary Invitation will be automatically unlinked from the Eligible Flight and reinstated to unused status. For Eligible Flights operated by Jetstar, the Eligible Customer must log into the Complimentary Invitations Portal to unlink the Complimentary Invitation, which will be reinstated to unused status.

Eligible Customers can link reinstated Complimentary Invitations to a new Eligible Flight before check in closes for the relevant flight.

 

[TomVexille]

From the terms and conditions

Eligible Customers must link the Complimentary Invitation to an Eligible Flight in the Eligible Customer's Complimentary Invitations Portal before the earlier of either a) check in closing or b) departure gate closing for that flight closes.

 

[albatross710]

From the terms and conditions

Ah OK, that makes sense then. I will just link it at the time when I know I have enough time to use it.

 

[ayebee]

From the terms and conditions

Thanks for providing the info on the T&Cs - exactly what I was wondering.

NYC - LAX - MEL is our most regular track and we like to have a lounge pass handy for the LAX transit, in case there are delays. Last year my daughter spent 24 hrs there on a complimentary invitation.
With the wording of the T&Cs "earlier of flight closing and boarding", we would need to evaluate probabilities before leaving JFK.
If the key word was changed to "later" we could arrive in LAX and determine when our MEL flight would board to make the decision to link the invites or not.
It was much easier with cards ...

 

[Dr Ralph]

I’m basing this purely on boarding passes being scanned on lounge entry.

This happens to me about 1 in 5 times at SYD.

 

[mannej]

Thanks for providing the info on the T&Cs - exactly what I was wondering.

NYC - LAX - MEL is our most regular track and we like to have a lounge pass handy for the LAX transit, in case there are delays. Last year my daughter spent 24 hrs there on a complimentary invitation.
With the wording of the T&Cs "earlier of flight closing and boarding", we would need to evaluate probabilities before leaving JFK.
If the key word was changed to "later" we could arrive in LAX and determine when our MEL flight would board to make the decision to link the invites or not.
It was much easier with cards ...

Didn’t the paper based complimentary passes exclude LAX though?

 

[ayebee]

Didn’t the paper based complimentary passes exclude LAX though?

I can see on Qantas website info you are right.
Maybe my memory is faulty but thought we had used the paper passes in past.
Looks like that idea is defunct.

 

[Strategic Aviation]

Where can you use Qantas Club lounge passes? - Australian Business Traveller

Qantas Club lounge passes: where they don’t work

Most surprisingly these passes aren’t accepted at the Qantas-operated business class lounge in Los Angeles, as this is technically a ‘Oneworld Lounge’ run in partnership with British Airways and Cathay Pacific, rather than a ‘Qantas business class lounge’.