Hello all
I would just like to share a recent experience. After having a few bad experiences I decided to swap back to QF, I had one booking with VA left and decided to call up the plat helpline to cancel it. Easy enough a $200.00 cancellation fee I am happy to pay.
Heres the catch, I've cancelled the credit card that I used to pay which is the only way they would refund the money.
I am now stuck and unable to get a refund on my booking.
Just thought I'd share my experience so no one makes the same mistake as me.
I would just like to share a recent experience. After having a few bad experiences I decided to swap back to QF, I had one booking with VA left and decided to call up the plat helpline to cancel it. Easy enough a $200.00 cancellation fee I am happy to pay.
Heres the catch, I've cancelled the credit card that I used to pay which is the only way they would refund the money.
I am now stuck and unable to get a refund on my booking.
Just thought I'd share my experience so no one makes the same mistake as me.