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Airlines & their Loyalty Programs
Virgin Australia | Velocity
Virgin Future Flight credit....anyone having problems with this??
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<blockquote data-quote="Chasingclouds" data-source="post: 2384467" data-attributes="member: 83458"><p>Exact same problem. Their excuse in the end after hours on the phone was they don't have to credit me because I booked it 3rd party and I need to contact the 3rd party to apply for refund. The thing is I booked it direct on their <a href="http://www.virginaustralia" target="_blank">www.virginaustralia</a> website and I have the receipts and proof of this. So I asked who the 3rd party is..... they said the 'browser' I used google chrome. they are trying to shift blame to google for it and there is nothing I can do about it.</p><p>Would love to know if you had yours resolved.</p></blockquote><p></p>
[QUOTE="Chasingclouds, post: 2384467, member: 83458"] Exact same problem. Their excuse in the end after hours on the phone was they don't have to credit me because I booked it 3rd party and I need to contact the 3rd party to apply for refund. The thing is I booked it direct on their [URL="http://www.virginaustralia"]www.virginaustralia[/URL] website and I have the receipts and proof of this. So I asked who the 3rd party is..... they said the 'browser' I used google chrome. they are trying to shift blame to google for it and there is nothing I can do about it. Would love to know if you had yours resolved. [/QUOTE]
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Virgin Australia | Velocity
Virgin Future Flight credit....anyone having problems with this??
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