Velocity Bonus points due to status change wit incoming family pooling status credits

[drdpr]

Hi all, my family recently have flown VA returning from Bali. Due to the volcano our family return with business class went via MEL to ADL then original direct flight (didn't care as knew I would score bonus status credits and make SG so was happy as it was 120 extra credits for free). I was on 175 status points before the return flight, I then attained 80 for DPS-MEL and 40 for MEL to ADL. So on my own right I jumped to 255 (= silver) before the flight to ADL. I also received my 2 family members incoming flights status credits to finish off at 535 = SG. However, I did not receive any status bonus upgrades for the flights. The MEL -ADL being after the red eye flight from DPS so obviously occurred the next day. Not sure if this would make any difference as all on the one booking?

Does anyone know if I ought to call VFF to clarify if I was entitled to the bonus as I meet the 250 status for silver, at least for all the MEL-ADL flights and possibly the 2 family incoming DPS-MEL flights? I realise this is only a small amount of bonus points but hey if I am due them why not! Apoloogies if this is answered somewhere in the threads. I did try to search it.

 

[OzEire]

Re: Velocity Bonus points due to status change wit incoming family pooling status cre

The status review would start AFTER you reached the required SC for a tier. The review can take 14 days and in that time your status is under review, not necessarily at the higher tier.
Give it a shot, by all means, but don't be too disappointed if VA say no.

 

[Intra]

Re: Velocity Bonus points due to status change wit incoming family pooling status cre

Upgrade of status can happen overnight; Its only downgrades/maintains that take the 14 days.
Coming off my personal experiences anyway

What makes this situation tricky tricky is the Family Pooling; Realise though any Points pooled won't earn the Points Bonus (50% for Silver, ect.) because the points are being earned in their account first according to their individual status, THEN coming over to your account for the pool. Not the other way around

As for your points, all depends on how the Activity Dates & actual review dates fall/fell; If you want to win by principle & want to still call the overseas call centre as a Silver thinking you have been short changed (Tho I note you racked in the SC for Gold, so unsure which you are without knowing the sector count) & take a chance as to whose eyes you'll get looking over things over the phone with you... No harm, but go in expecting zilch, bonus points indeed if you come up with something