United Airlines puts 14yo boy (UM) on flight to Germany instead of Sweden

[serfty]

United Airlines puts unaccompanied boy on flight to wrong country

A 14-year-old boy flying unaccompanied to visit his grandparents in Sweden got put on a connecting flight to Germany instead.

www.traveller.com.au

A 14-year-old boy flying unaccompanied to visit his grandparents in Sweden got put on a connecting flight to Germany instead.

Luckily he realised it before the plane took off from Newark Liberty International Airport in New Jersey. He was able to notify the flight attendant and get the plane turned around before it actually left the ground.

Meanwhile, back at home in North Carolina, the teen's frantic mother was on hold with United Airlines after her son texted her that he was on the wrong flight. ...

https://twitter.com/i/web/status/1145441823596384257

 

[AisleSeat]

Wow, that is a monumental screw up. United keeps on racking up that reputation.

 

[VPS]

That really is amazing - poor woman. There must have just been so many procedures not followed

 

[p--and--t]

Must have great security processes....

 

[Mattg]

I suspect there is more to this story than meets the eye. Apparently, United doesn't even offer an Unaccompanied Minor service for itineraries involving connecting flights on other airlines.