Hi,
I booked and paid (last week) for my trip to Thailand through a discount TA (whom i have trouble understanding) and am wondering if you guys could help confirm a few things for me as i can't get an answer i understand from the TA.
1) I booked for me and my partner and was given a different thai international reference number for each person, is this normal? I always assumed you would be under the 1 reference number. Just don't want to be booked as singles.
2) I tried to check my booking via thaiair.com in the "checking your reservation" feature but it wouldn't find my reservation. I was given a link to virtuallythere via email from the TA but it's spitting out an error message "The PNR doesn't have email, please contact your travel arranger" should i be able to check my reservation on thaiair.com or is it only via virtuallythere?
3) the part i'm most concerned about is i want to be able to do an internet checkin 24 hours prior to going to the airport. since i can't "check my reservation" via thaiair.com i'm worried i won't be able to utilise the "internet checkin" feature when the time comes. Do i do the "internet checkin via virtuallythere? or is it via thairair.com and i will just have to try my luck even though i can't check my reservation?
Would appreciate any assistance!
I booked and paid (last week) for my trip to Thailand through a discount TA (whom i have trouble understanding) and am wondering if you guys could help confirm a few things for me as i can't get an answer i understand from the TA.
1) I booked for me and my partner and was given a different thai international reference number for each person, is this normal? I always assumed you would be under the 1 reference number. Just don't want to be booked as singles.
2) I tried to check my booking via thaiair.com in the "checking your reservation" feature but it wouldn't find my reservation. I was given a link to virtuallythere via email from the TA but it's spitting out an error message "The PNR doesn't have email, please contact your travel arranger" should i be able to check my reservation on thaiair.com or is it only via virtuallythere?
3) the part i'm most concerned about is i want to be able to do an internet checkin 24 hours prior to going to the airport. since i can't "check my reservation" via thaiair.com i'm worried i won't be able to utilise the "internet checkin" feature when the time comes. Do i do the "internet checkin via virtuallythere? or is it via thairair.com and i will just have to try my luck even though i can't check my reservation?
Would appreciate any assistance!