Card Promotions St George Amplify Business 60k bonus, $4k spend in 90 days, $0 first year annual fee, exp 28 Februar

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Hey I've got this card and completed the spend about 3 months ago. Still no points received. Is this normal, and what's the usual procedure?

Do I simply call them up to ask or is it better to Email somehow with the supporting proof?
The answer to this is yes call them. Was a quick and painless experience, they sorted it out immediately.
 
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