I am a Silver HHonors member and am wondering how common "room only upgrades" (aka no lounge access) are?
I had a complimentary upgrade (due to a previous bad experience) and used that to be upgraded to the Hilton on the Park Relaxation Suite. I mistakingly assumed I'd have lounge access during my stay, but as soon as I sat down in the lounge, I had to leave due to having a "room only upgrade". (how embarrassing!)
And just last night, upon getting upgraded to an executive room (late checkin), I was informed that I had another "room only upgrade", and couldn't use the lounge.
Is this common? I find it a bit of a let down; I am on my way to getting Gold and it makes me feel like Hilton are just being cheap. No real perks other than a few free bottles of water and complimentary checkout to 12pm at the latest (well, SOMETIMES 1pm).
I had a complimentary upgrade (due to a previous bad experience) and used that to be upgraded to the Hilton on the Park Relaxation Suite. I mistakingly assumed I'd have lounge access during my stay, but as soon as I sat down in the lounge, I had to leave due to having a "room only upgrade". (how embarrassing!)
And just last night, upon getting upgraded to an executive room (late checkin), I was informed that I had another "room only upgrade", and couldn't use the lounge.
Is this common? I find it a bit of a let down; I am on my way to getting Gold and it makes me feel like Hilton are just being cheap. No real perks other than a few free bottles of water and complimentary checkout to 12pm at the latest (well, SOMETIMES 1pm).