I’ve just returned from Ishigaki, Japan. I booked 3 nights non-refundable at the Intercontinental. On Day 2 we realised there was a super typhoon due to hit the island on the day we flew out and our carrier (ANA) was already issuing travel warnings that flights on that day were likely to be cancelled. We Skyped ANA several times, moved our flights 24 hours earlier for no charge and flew out 24 hours earlier without a problem. We obviously lost the final nights accommodation and the IC and had to pay for an additional nights accommodation in Tokyo for that last unexpected night. We also had to return the hire car a day earlier for which we receive about 50% of the last days rate back (the other 50% being a cancellation fee). No other expenses (we counted ourselves quite lucky). Ishigaki airport was closed the day the typhoon hit so our original flight was definitely cancelled.
My travel insurance has a $100 excess. The only relevant expenses were:
- Forfeit of last night accomodation in Ishgaki (approx $260)
- Additional accomodation night in Tokyo ($60)
- Cancellation fee for hire car (~$50)
Are all 3 of these things likely to be covered? I would have thought they would not cover both hotels for the same night (as I would have had to stay in one of them regardless) and if they don’t have the Ishigaki accom there won’t be much point just claiming the other two)
My travel insurance has a $100 excess. The only relevant expenses were:
- Forfeit of last night accomodation in Ishgaki (approx $260)
- Additional accomodation night in Tokyo ($60)
- Cancellation fee for hire car (~$50)
Are all 3 of these things likely to be covered? I would have thought they would not cover both hotels for the same night (as I would have had to stay in one of them regardless) and if they don’t have the Ishigaki accom there won’t be much point just claiming the other two)