PlutekPlutek
Member
- Joined
- Jul 5, 2006
- Posts
- 428
Hi,
I am booked on SQ237 on 2 February in Economy (Y).
I want to upgrade to Business, and I have the points in my VA account. Don't want to transfer unless I am sure to get the seats.
When I search for reward flights, I can see on that day, on that flight, that there is reward seats available, without a waitlist. See screenshot.
I was about to transfer the equivalent of 45000 miles required for a Saver upgrade, but thought I'd call the centre and double check. The agent is saying that only Standard seats are available.
Is there another way to search if there are upgrade'able seats available - do they come from different buckets than these reward seats ?
Clearly a saver reward seat is available, so I'm not sure why the agent is saying only Standard is available. Any ideas ? Should I try calling and speaking with another agent ?
Cheers
L
I am booked on SQ237 on 2 February in Economy (Y).
I want to upgrade to Business, and I have the points in my VA account. Don't want to transfer unless I am sure to get the seats.
When I search for reward flights, I can see on that day, on that flight, that there is reward seats available, without a waitlist. See screenshot.
I was about to transfer the equivalent of 45000 miles required for a Saver upgrade, but thought I'd call the centre and double check. The agent is saying that only Standard seats are available.
Is there another way to search if there are upgrade'able seats available - do they come from different buckets than these reward seats ?
Clearly a saver reward seat is available, so I'm not sure why the agent is saying only Standard is available. Any ideas ? Should I try calling and speaking with another agent ?
Cheers
L