Foreigner
Established Member
- Joined
- Mar 29, 2006
- Posts
- 4,392
- Qantas
- Platinum
I have read posts where travellers believe they are entitled to compensation because the service expected or promised were not delivered.
I know some claims are genuine. Some examples:
In a hotel, guest slips and suffers injury; when flying, passenger's suitcase has missed flight or, worse, is lost; a tour operator cancels tour because of inclement weather.
But I believe some claims are frivolous or even scams. Scams and fraudulent claims add cost to doing business.
Your views and comments?
I know some claims are genuine. Some examples:
In a hotel, guest slips and suffers injury; when flying, passenger's suitcase has missed flight or, worse, is lost; a tour operator cancels tour because of inclement weather.
But I believe some claims are frivolous or even scams. Scams and fraudulent claims add cost to doing business.
Your views and comments?