Revised Qantas FF Account Home Page June 2019

[serfty]

Revised content - with left side menu. More information upfront and less white space.

Here is the status showng at the top left of the account information display - it's showing me as Life Time Gold rather than Platinum though

 

[levelnine]

Like putting lipstick on a pig.

There's no point improving the aesthetics of a web page if all of the content is wrong. The FF page frequently throws up an error when I seek to view my upcoming bookings. Been doing it on and off for months now. Tried different browsers and different computers. Useless.

 

[RooFlyer]

I can't detect any difference, using Chrome. But at least I can log in now. Couldn't for several days last week.

Agree completely with @levelnine .

 

[eminere]

No change to the site appearance on my end.

 

[sudoer]

No difference here. Tried an incognito window in case it was a caching thing, also no difference.

I did get a prompted to 'provide feedback on My Account' which directed to a Hotjar survey page which had no questions..



It wasn't immediately clear that I had to "click here" to end up at a survey delivered through another platform entirely (Userzoom?)

First question didn't list all the QFF membership levels... I gave up

 

[RooFlyer]

Uselessness piled upon uselessness.

 

[blackcat20]

Looks same same to me so far.

 

[serfty]

Here is a modified version of what I see. The next booking used to be on the left, not in the middle. The series of options such as "profile" used to be on the right.

Maybe it's because I am with Qantas Business Rewards ...

 

[RooFlyer]

Nice editing serfty

I too am with Business Rewards and no change for me there, either.

I see that the re-arrangement on your page has enabled them to cover most of the page with their ads.

 

[RichardMEL]

The last time they made changes like this it was a rolling implementation somehow so took time for everyone to get it.. so not too surprised that some are seeing the old version still. Mine is still old version indeed.

The new format looks nicer to get the important stuff up front though (nice editing )

I will say this.. still a choice to not show points expiry which is pretty bad in my view.

 

[Kangol]

No change for me, but in an app update from earlier this year, it now shows P1 and LTG when you view your digital membership card.

How do you do a "scroll down" screenshot of the whole page?

 

[madrooster]

No change for me, but in an app update from earlier this year, it now shows P1 and LTG when you view your digital membership card.

How do you do a "scroll down" screenshot of the whole page?

Google Chrome has an extension called Full Page Screen Capture that you can find in their extensions directory.

 

[serfty]

How do you do a "scroll down" screenshot of the whole page?

The snip I posted isn't a whole page - there is more bandwidth hogging junk to the south that is not shown.

To do it, I did an F11 (view whole screen), then <CTRL+<minus>> until it fit, then did a screen capture.

 

[Kangol]

Thanks, I'm on Firefox so it's nice to see there is a way!

 

[Flying Fox]

Oh no, are the QF IT Work Experience kids at it again ???

 

[Max Samuels]

Just logged into qantas.com this morning and was greeted with a new-look website.... seems like it was designed by 20yo interns with a focus on high-resolution images over functionality. Takes sooooooooo long to load and responds like a dog.... the lag when scrolling down the screen is terrible. And I am on good internet (probably the best - corporate intranet of a certain major Telco). Am I the only one who wants function over form???

 

[serfty]

Are you referring to the Home page (www.qantas.com) or the FF Account Page (www.qantas.com.au/my-account)?

 

[Max Samuels]

Are you referring to the Home page (www.qantas.com) or the FF Account Page (www.qantas.com.au/my-account)?

FF Account Page - sorry for confuse! I suppose I am only ever "logged in" so don't notice the landing page

 

[serfty]

Yep - I was a guinea pig for this a bit over two weeks ago.

Revised Qantas FF Account Home Page June 2019

Revised content - with left side menu. More information upfront and less white space. Here is the status showng at the top left of the account information display - it's showing me as Life Time Gold rather than Platinum though :(

www.australianfrequentflyer.com.au

 

[p--and--t]

If I want to make full use of my QFF membership, I had better start rationing my super.

Expiry date now set to 2101