Review date passed but nothing changed...

[day-heg]

I'm a "foundation" Platinum member like many of us, and thus my review date was 25th Aug '12.

I logged in today expecting that my SC & eligible sectors count would have been reset and my 4 free upgrades reinstated for my new year, but no. It just says:

We are currently assessing your activity over your membership year. You will still have access to your current benefits until 25 Sep 2012. Your new card will be with you shortly.
​

Not sure what there is to assess... my SC balance is 1440! Anyone else got the same? Any one else NOT got the same?

Also, has anyone noticed that points are taking some time to post at the moment... I'm still waiting for a flight from last Wednesday...

All this makes me think that there will be announcements or - dread - enhancements made today...

Cheers,
D-H

 

[Fruitcake]

I'm not in your situation (my review date is Feb) but many members here have noted that Velocity seems to update at midnight GMT - which is still a few minutes away.

 

[oz_mark]

Yes, a few people have reported that it goes through some review process that seems to last a couple of days.

 

[Mogul]

Same thing is happening to me (Gold), been like that since middle of last week.

 

[markis10]

They probably have a lot to review!

 

[bullerdude]

I suspect that with the recent change in status tier requirements - i.e. the sector count - they are manually reviewing each account change/review.

So you account is probably in a queue awaiting someone to give it a 1 minute review and click the 'accept change' button

 

[NM]

I expect they need to wait to ensure that all the qualifying activity has actually been posted to your account before the "close out" the year. So that means they have to wait until any partner airline activity has been sent through to Velocity which can take a little time. Imagine if someone was just short of the qualification mark and were waiting on that Etihad flight from the last day of their assessment year to be posted so they cross the line - I am sure they would want the assessment delayed until the partner activity had posted. Give it a few days and check again.

 

[JohnK]

My review was on 2 Sep 2012. I have 140 SCs for the year and I am Platinum until 2 Oct 2012.

And I am hoping that flights after 2 Sep 2012 accrue for the new membership and not the old one as I am highly unlikely to re-qualify Platinum but will make Gold next year.