EuroFlyer
Member
- Joined
- Jun 7, 2012
- Posts
- 351
Hi FFlyers,
A quick questions that I hope someone might have had experience with.
I am flying with Etihad from Mel - Dub in Y. I am a velocity Silver. I booked the flight directly with Etihad. As part of the benefits listed on the velocity website under Travel Benefits : International Partners -> Etihad ( Silver Membership | Velocity Frequent Flyer ) it says I should be allowed 10kg additional baggage allowance, however when i rang Etihad call center yesterday I was told that I did not have any additional allowance as a velocity member. I stated that on the velocity website it told me I did, they said they would look into it and get back to me (very unlikely)
Has anyone been able to utilize this additional allowance already? Or is this a false promise on the velocity website, I don't want to arrive at the airport thinking I have this additional allowance to be charged extra.
Any help would be appreciated.
Cheers,
EuroFlyer
A quick questions that I hope someone might have had experience with.
I am flying with Etihad from Mel - Dub in Y. I am a velocity Silver. I booked the flight directly with Etihad. As part of the benefits listed on the velocity website under Travel Benefits : International Partners -> Etihad ( Silver Membership | Velocity Frequent Flyer ) it says I should be allowed 10kg additional baggage allowance, however when i rang Etihad call center yesterday I was told that I did not have any additional allowance as a velocity member. I stated that on the velocity website it told me I did, they said they would look into it and get back to me (very unlikely)
Has anyone been able to utilize this additional allowance already? Or is this a false promise on the velocity website, I don't want to arrive at the airport thinking I have this additional allowance to be charged extra.
Any help would be appreciated.
Cheers,
EuroFlyer