Question: How long until Jetstar flights appear in FF account?

[curiost]

I've just flown Jetstar for the first time with the extra bundle plus option where you get FF points for the flight - anyone know how long the points take? It is slower than flying a QF flights but I should hope that it would be faster than their partner airlines seeing as its a subsidiarity I asked the CSM on the flights and she had no idea!

 

[Princess Fiona]

I've just flown Jetstar for the first time with the extra bundle plus option where you get FF points for the flight - anyone know how long the points take? It is slower than flying a QF flights but I should hope that it would be faster than their partner airlines seeing as its a subsidiarity I asked the CSM on the flights and she had no idea!

Maybe never
It's slower than QF but if mine hasn't posted within a week I scan and email my BP to QFF and its sorted within a day or two.
It's very common IME to have to chase JQ points and SC

 

[mannej]

It seems as if you haven't seen the points within 2-3 days, you will be waiting up to 8 weeks for them to appear.
Both airlines have separate systems, and use this as an excuse!

 

[stewiejp]

My last 2 flights with Jetstar took 1 day and 7 days for the points to post. 7 days was Y, 1 day was J - don't know if this makes a difference. The day they posted were both Thursdays...

Sounds like it's a bit up in the air.

 

[oz_mark]

It is slower than flying a QF flights but I should hope that it would be faster than their partner airlines seeing as its a subsidiarity I asked the CSM on the flights and she had no idea!

In here lies the problem. From a QFF point of view, Jetstar is essentially a partner airline.

 

[banger2]

Of my last 8 JQi and 3K flights, 3 have posted automatically within a week, the remaining 5 having to be manually followed up (plus 2 of my GF flights) the worst of the those being almost 4 months (the best a couple of weeks after the request). On following up 1 of my missing points claims, the QF CS rep suggested if the next one hadn't posted within a week, to file a missing points claim by emailing them the BP (and I would suggest the itinerary also), this matches Princess Fiona's opinion.

Curiost good luck, it may be a simple quick request, or it may require persistence and numerous follow ups!

Jetstar...a Qantas Group Airline....only when it is easy and convenient for us!

 

[curiost]

As if by magic on posting that question, one JQ flight from Friday has made it in my account. Woop! Now I'm hanging for a DSC easter offer

 

[BoyZeus]

Mine have been within 24 to 48 hours!

 

[avstand]

Worst case for me was about three months. I didn't chase them (the SCs weren't important as had already qualified for gold, and was far off platinum) but they did eventually appear. I had checked in online with an e-boarding pass, which might have been the problem.

Most recent trip credited in under a week, with regular airport check in and standard boarding pass.