QF issued ticket - QF MMB

[Himeno]

I booked my yearly RTW trip and collected the tickets from the travel agent just before my week in Tokyo. I just got back from that trip and have been going over the ticket and MMB details.

3 ticket trip, DONE3 and DAS13 (oneworld RTW and oneworld circle Asia) both issued by QF, and a side LAX-SFO return issued by AA.

Despite being issued by Qantas, and thus every sector should be in Amadeus, there is 1 sector on each ticket that doesn't show up in MMB on the QF site.
Both sectors aren't operated, marketed or directly connected to an Amadeus carrier flight (AA DTW-PHL and JL HND-ITM), and would understandably not show up if the ticket wasn't issued through Amadeus. But it's a QF issued ticket, why would they not show up on the QF site? Shouldn't all sectors on a QF ticket show up on QF MMB?
** What's odd is that the JL flight missing from the QF MMB is showing up on the AA MMB. The DAS13 and the AA ticket were issued under the same PNR (agent couldn't get all 3 tickets on the same PNR due to the 16 sector limit). The AA site shows not only its ticket, but the entire other ticket (9 sectors over 2 tickets), while the QF site only shows 6 sectors.

Also, when booked, one sector (ITM-HND) was booked under the BA codeshare. The system accepted the booking and held the seat under the BA code. The e-ticket has come back reverted to the JL code. Other flights that were booked under codeshares that weren't "allowed" were blocked from even being held. As QF treats domestic JP J as premium economy for point/SC earn when on the JL code, would I be able to prod QF for ORC for the higher earn based on the booked of the BA D codeshare?

 

[serfty]

Is all very strange.

Have you referred this back to your TA?

 

[RichardMEL]

I think you've really answered your own question more or less. QF MNB reflects Amadeus. JL and AA are not on there (SABRE IIRC). You noted that the ticket was purchased from a Japanese TA who would have their own, overriding PNR in whichever GDS they use referencing all of the other carriers' PNR's, and you'd need those to then access specific bookings (such as AA or JL) via their interfaces. The TA should be able to provide these.

I am totally not surprised the QF MNB function does not show some sectors.

It's likely that if one used checkmytrip or somilar references to the other sectors may show up, as they would be referenced in the PNR, even if it's just a reference to the other airline (OA) PNR.

Remember even if all the tickets were issued on QF 081 ticket stock, that's QF acting as a ticket agent... I mean QF can ticket itins on UA if they wanted, and you wouldn't see any of that via QF's website.

To met this is an instance of differentiating the ticketing entity with the actual reservations and multiple GDS platforms.

As for some codeshares not being bookable this is all part of the agreements between airlines and/or fare restrictions. For example, You cannot book QF codeshares on individual AA sectors intra-USA unless they're in the same booking with QF transpac sectors - as in they must be "connected" - no doubt BA codes on JL intra-Japan sectors would be similar, as they would need to be in conjuction with BA flights to/from Japan to be valid.

my 2 cents.

 

[madrooster]

You can have far more than 16 segments in a PNR. I've got a 280k award (16 segments) along with multiple commercial tickets in one PNR with more than 20 segments currently active. You just can't have more than 16 segments per single ticket. The maximum that I've tested is 22 segments so far in a single PNR.

The only PNR that will show all of the segments will be the PNR in whatever system the agent is using, and I suspect they aren't using Amadeus based on your description.

If they are using Amadeus, then yes all segments will show on the QF MMB, since Amadeus uses a single PNR concept where all Amadeus users (agents+airlines) see the same PNR. The fact it is a QF issued ticket does not any bearing on whether all of the segments will appear in the Amadeus copy of the PNR.