QF Email: Prepare for flight QF123...

[Tooner]

Received an email from QF today for our impending 5 day trip to NZ (sans kids)

From: "Qantas Customer Services" [[email protected]]
Sent: 06/03/2009 05:25 PM GMT
To: Mr Tooner
Subject: Prepare for flight QF121 on 14Mar09



Dear Ms Tooner

[Note - Ms Tooner by name:shock:],

As you're flying with us soon, we have provided the following information to help you prepare for the first flight of your journey.

This document does not replace your E-Ticket Itinerary Receipt, which was issued to you after you made your booking. You must bring your E-Ticket Itinerary Receipt with you to the airport for check-in.

To view all flights in your booking visit qantas.com/yourbooking.

Your Booking Reference: xx_xx_

Flight No. Date From Terminal To Travel Class Status
QF121

14 Mar 2009

08:55
Sydney

1
13:50
Queenstown

Business

Confirmed


Special Conditions

A special meal has been requested for your journey.

Passenger Name Frequent Flyer No. Checked Baggage Allowances
Ms T

QFvvvvvv

View Baggage Allowances

Mr T

QF0vvvvv

View Baggage Allowances

* Additional Frequent Flyer baggage allowance has been applied

Carry-on Baggage

Security measures at some airports have changed recently, so it's important you're aware of the country specific – carry-on baggage restrictions for the countries you’re visiting. You should also check the general carry-on baggage restrictions for your flights.

Check-in

To assist us in getting your flight away on time, please check in at least 90 minutes before departure. Familiarise yourself with our check-in deadlines.

Please ensure you have the correct travel documents and visas for your journey including your E-Ticket Itinerary Receipt.

Manage Your Booking

You can manage your booking online at qantas.com to prepare for your flight, including:

add special requests, including seat and meal preferences+
update your contact details
offset carbon emissions
cancel your flight^
view your itinerary
add your itinerary to your electronic calendar
add your Frequent Flyer number
request a Frequent Flyer upgrade
+Meal preference requests accepted for Qantas operated flights only.

^Cancellation fees may apply as per your fare rules.

Travel Information

We recommend visiting smartraveller.gov.au or mfat.govt.nz to obtain the latest travel advice for the countries you’re visiting.

Visa and Health Information

Obtain a report on visa and health requirements to determine the visas and vaccinations required for each of the countries you’re visiting.

I've never received one of these before, but then I've never booked a flight direct with QF before so maybe thats it.

I'm not impressed with the system if it can be addressed to me in the email, but start off Dear Ms Tooner

 

[nlagalle]

I've been getting these for a couple of months now.. it got a bit confused at christmas time when i had 3 of us booked..

 

[tuapekastar]

Yes, I've had a bunch of 'em...guess, as you say, must be when booked direct via QF. Nice touch, I think.

As for being addressed to Ms Tooner, I guess they know who wears the pants in the Tooner household!

Enjoy the trip.

 

[Tooner]

Yes, I've had a bunch of 'em...guess, as you say, must be when booked direct via QF. Nice touch, I think.

As for being addressed to Ms Tooner, I guess they know who wears the pants in the Tooner household!

Enjoy the trip.

I just realised my post sounded grumpy about receiving the message. Oops, the study is getting to me now:evil:. I think the email is great; I was just amazed at how it was all mixed up.

As for the issue of the pants, I've been resisting for some time, but I guess its all over now

 

[JohnK]

Yes I have been receiving the departure information emails for domestic bookings since the middle of last year. I don't recall receiving any for international bookings though.

The departure information emails are quite handy but unfortunately Qantas only ever sends an email for the first flight of an itinerary.

 

[oz_mark]

The departure information emails are quite handy but unfortunately Qantas only ever sends an email for the first flight of an itinerary.

True, and even then it seems a bit random as to whether you get one or not. I have had them sometimes, and not other times....